How MyTrimTeam Collects and Uses Information

Who We Are

MyTrimTeam is a platform developed by Left Side Maintenance Services LLC. In this Privacy Policy, “MyTrimTeam,” “we,” “us,” and “our” refer to Left Side Maintenance Services LLC and the MyTrimTeam platform.

Information We Collect

We may collect information you provide directly to us, information submitted through forms, and information generated through your use of the website or platform.

• Name, email address, phone number, and other contact details
• Company, organization, or role information
• Early access and contact form submissions
• Worker or labor provider profile information
• Site, scheduling, production, and operational workflow data
• Support requests, messages, and related communications
• Technical information such as browser type, device information, and usage data

How We Use Information

We may use collected information to:

• Provide, operate, and improve the website and platform
• Review and manage early access requests
• Create and maintain user accounts and profiles
• Support scheduling, workforce coordination, and operational reporting
• Communicate with users about product updates, support, and service information
• Protect platform security, prevent misuse, and maintain system integrity
• Comply with legal obligations and respond to lawful requests

How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers or vendors who help us operate the website or platform
• Within an organization’s authorized workflows, where users are permitted to access relevant operational information
• When required by law, legal process, or government request
• To protect rights, safety, security, or property
• In connection with a merger, sale, restructuring, or transfer of business assets

Operational and Platform Data

MyTrimTeam is designed to support workforce coordination, post-harvest planning, production tracking, and related operational workflows. Information submitted to the platform may include business, scheduling, and production-related records needed to provide those services.

Customers are responsible for ensuring that their use of the platform and the information they submit is appropriate for their business and regulatory obligations.

METRC-Related Information

If and when METRC-related integrations are made available, any data accessed through approved integrations will be used only for authorized operational purposes such as planning, reporting, and workflow visibility.

MyTrimTeam does not use this Privacy Policy to expand or alter any METRC permissions, customer authorizations, or regulatory obligations.

Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand website usage, improve performance, and support platform functionality.

Depending on your browser and device settings, you may be able to limit or disable certain cookies, though some features may not function properly as a result.

Data Retention

We may retain information for as long as needed to operate the platform, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal or business obligations.

Retention periods may vary depending on the type of information, customer relationship, and legal or operational requirements.

Data Security

We seek to use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

No system can guarantee absolute security, and users should also take reasonable steps to protect their own account credentials and devices.

Your Choices

You may contact us to request updates to your information, ask questions about your data, or request deletion of information where applicable.

We may retain certain information where needed for legal, security, operational, or legitimate business purposes.

Children’s Privacy

MyTrimTeam is not intended for children under 18, and we do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and post the revised policy on this page.